Revolution Properties LLC – SMS Privacy Policy (Opt-Out Program)
Effective Date: December 10, 2025
This SMS Privacy Policy explains how Revolution Properties LLC (“Revolution Properties,” “we,” “us”) uses phone numbers and text messaging (SMS/MMS) for service-related communications, and how you can opt out at any time.
1) What information is collected
When we send or receive SMS messages, the following information may be processed and stored:
- Phone number
- Message content (texts you send and texts we send)
- Message metadata (date/time, delivery status, carrier or route information)
- Basic details you provide in messages such as name, property address or unit, and maintenance details
We do not sell personal information. SMS is used only to communicate with tenants, clients, colleagues, or partners for operational purposes.
2) How information is collected
Information is collected when:
- You provide your phone number to us during normal business activities such as leasing, property management, or maintenance coordination
- You text, call, or otherwise communicate with our team and we respond via SMS as part of providing service
3) How we use SMS information
SMS is used for service-related communications only, which may include:
- Maintenance coordination and scheduling
- Appointment reminders and access coordination
- Tenant, owner, or client communications
- Operational updates related to property management services
4) Sharing of SMS information
Limited SMS-related information may be shared only as required to deliver messages and provide services:
- SMS service providers and carriers responsible for routing and message delivery
- Vendors or contractors only when required to complete a specific request such as scheduling a repair
Required statement:
Phone numbers and SMS communications are not shared with any third parties or affiliates for marketing purposes.
SMS consent and phone numbers are not shared with any third parties or affiliates for marketing purposes.
5) Opt-out and support
You may opt out at any time:
- Reply STOP to opt out
- Reply HELP for support
- Message and data rates may apply
- Messaging frequency may vary
6) Important notice about consent
Our system sends service-related SMS messages based on the phone number you provide during normal business interactions.
You are not required to receive SMS messages. You may opt out at any time by replying STOP.
If messaging provider requirements change and an opt-in workflow becomes required, this policy and our process will be updated.
7) Data retention and security
SMS records are retained only as long as reasonably necessary for operations, recordkeeping, and compliance.
Reasonable safeguards are used to protect this information.
8) Contact
Questions or requests regarding SMS communications:
Revolution Properties LLC
Email: info@revolutionct.com